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TERMS AND CONDITIONS OF SALES AND DELIVERY

Set out below are the terms and conditions upon which Bumblebee Blinds Limited, will accept and process your order for products from this on-line shop. The following terms and conditions are binding and you should read them carefully; particularly the provisions dealing with prices, delivery terms, liability, cancellations and refunds. If you have any queries or concerns, please contact Bumblebee Blinds Limited (enquiries@bumblebeeblinds.co.uk). Before you order, please read these Terms and Conditions and click the ACCEPT button at the end. Theses Terms and Conditions may be amended from time to time.

The agreement of sale and delivery is entered into between you and Bumblebee Blinds Limited.

The placing of an order and the entering into the agreement by you is conditional on you being over 18 years of age.

Bumblebee Blinds Limited process your order no matter where you are domiciled. Goods will only be delivered to an address designated by you within the United Kingdom of Great Britain & Northern Ireland.

It is a condition that Bumblebee Blinds Limited will only process your order if you accept the following:

The terms and conditions of sale and delivery as stated in the bumblebeeblinds.co.uk e-shop.

The prices as stated in the bumblebeeblinds.co.uk e-shop.

That Bumblebee Blinds Limited register data concerning your name, address, telephone number, and e-mail address for the purpose of processing and delivering your order.

That Bumblebee Blinds Limited register data concerning your credit card or debit card for the purpose of processing your order.

That the agreement will be formed under the laws of Scotland.

Some common questions & answers regarding your order

How will I know my order has been received?

Upon receiving your order, Bumblebee Blinds Limited will send you an order confirmation via e-mail. A legally binding agreement is formed when you receive the order confirmation, and Bumblebee Blinds Limited will attend to your order as soon as possible. Usually, you will normally receive your order within seven (7) to ten (10) working days.

Bumblebee Blinds Limited order confirmation will be conditional upon the approval of your credit or debit card. If you do not receive an order confirmation within a reasonable amount of time, please contact us directly enquiries@bumblebeeblinds.co.uk. It is Bumblebee Blinds Limited wish to attend to your order promptly and without unnecessary delay however, we cannot assume responsibility for conditions caused by problems or faults in electronic communication.

What is the price of the goods?

The purchase price is the price in force according to the bumblebeeblinds.co.uk e-shop at the time of the placing of your order. The total of your purchase or purchases will always appear in the order confirmation.

How do I pay?

Payment may be made with DELTA, MAESTRO (SWITCH), VISA, MASTERCARD or SOLO. You will be requested to submit your card number, expiry date and if applicable card issue number and three digit security number. This information will be transmitted via high-level encryption directly to Worldpay to verify that your credit or debit card is valid. Once your card is approved, Bumblebee Blinds Limited will send you an order confirmation via e-mail within 24 hours. Your e-mail address will not be distributed to other companies outside the Bumblebee Group. Your credit or debit card will be charged on the day of order.

Guarantee

All products are covered by the manufacturer's (VELUX) two (2) years guarantee on products purchased through the bumblebeeblinds.co.uk e-shop.

This guarantee does not in any way affect your statutory rights.

Liability

Bumblebee Blinds Limited liability for damages shall not exceed the total invoiced cost of the defected or delayed goods. This will not affect any liability for death or personal injury resulting from the actions of Bumblebee Blinds Limited.

Bumblebee Blinds Limited have taken every possible technical precaution to render the colours of VELUX products as realistically as possible. However, Bumblebee Blinds Limited must warn as to possible deviations between the colours rendered in bumblebeeblinds.co.uk e-shop and the actual colours of VELUX products.

Cancellations, Returns and Refunds

Next Day Service Returns

If you wish to return blinds ordered through our priority next day delivery service please note that they will be subject to a £12.95 charge (UK mainland only. Contact us for charges incurred for overseas returns). The charge will only be waived if the goods are damaged or faulty on receipt of delivery. We cannot take responsibility for blinds ordered incorrectly. Please contact our customer service team if you are in any doubt on 01592 891908.

Non Stock Items

You have the right to withdraw your order within fourteen (14) days of delivery. The withdrawal has to be made in written form by e-mail to enquiries@bumblebeeblinds.co.uk. The deadline is observed if the withdrawal has been sent to Bumblebee Blinds Limited within fourteen (14) days. After having received your withdrawal, Bumblebee Blinds Limited will issue a return confirmation number and a return label including postage. Upon receiving the goods to Bumblebee Blinds Limited referring to the return confirmation number, Bumblebee Blinds Limited will be obliged to return your payment. Your refund will be made to the payment card used to purchase the goods.

Returning Blinds

On all occassions the goods including fittings must be returned in undamaged condition and in its original and intact packaging. You are of course welcome to open the original packaging but not to damage or dispose of it either in full or in part.

When returning goods, Bumblebee Blinds Limited ask that you inform us of your order confirmation and/or order number which will help us to identify your order and attend to the return in the best possible way without any unnecessary delays.

Applicable Law and Venue

Agreements entered into by using the bumblebeeblinds.co.uk e-shop are governed by Scottish law and Scottish courts shall have exclusive jurisdiction over any dispute arising from agreements entered into via the bumblebeeblinds.co.uk e-shop.

CONTACT DETAILS

You can contact us by e-mail to: enquiries@bumblebeeblinds.co.uk
Please note that email address is not 'clickable' to prevent our email address being 'harvested' by SPAM mailing list compilers. We hate SPAM and therefore will not subject you to it either. If you contact us we will not add your email address to any mailing lists unless you explicitly ask us to. We will never share your email address with anyone.

Or write to us at:-
Bumblebee Blinds Limited, 31 West Vows Walk, Kirkcaldy, Fife, KY1 1RX

Or call us Monday to Friday between 9am and 5pm GMT on:-
Tel: 01592 891908


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